Our Online Service is a facility that enables National Counties customers to have secure access to their accounts.

Key features

  • View your savings accounts online
  • Check balances and latest transactions
  • Make withdrawals to your pre-nominated bank account
  • Transfer money between your National Counties accounts
  • Add money to your account using your pre-registered debit card
  • Send and receive secure messages (e.g. change of address)      
  • Check your current interest rates


Online registration

To register for National Counties Building Society Online Service all you need to do is provide us with some personal details and set up your security information.

We will send you two emails, one with your new username and the second with instructions on how to set up your password and memorable word. Once you've set up your password and memorable word we'll send you your verification code in the post. This is a further security measure and is the final stage in the registration process.

For joint accounts, each account holder will need to register separately if they would like online access.

Register for the Online Service here.

The legal bit

As National Counties Online is an online service, there are some specific terms and conditions with it, these can be found here: Online Service Terms and Conditions.

If you have any questions, please visit our frequently asked questions or contact us, either by secure message, email or telephone.