.jpg?sfvrsn=784dddc0_14)
THE MORTGAGE WILL BE SECURED ON YOUR HOME. YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.
Online Service update. Due to planned essential maintenance our Online Service will be unavailable between 10.00pm on Thursday 19 June until 02:00am on Friday 20 June. We apologise for any inconvenience this may cause.
Variable rate savings changes
The interest rates on many of our variable rate savings products have decreased from 9 June 2025. We have emailed or written to you to let you know of how these interest rate decreases affect you. In the meantime, you can see all of these changes here.
Mortgage Payment Difficulties
If you are suffering from financial hardship, or expect to do so in the near future, please get in touch with us so we can try and find a solution for you. This may include rearrangement of a repayment mortgage to Interest-Only (or part repayment, part Interest-Only), term extension or a combination of these. More details are available here.
Secure messaging
As the security of your data is of paramount importance to us, National Counties Building Society has chosen to provide customers with an additional, secure method of communication via our Secure Messaging portal. Powered by Mimecast, the Secure Messaging portal offers a safe and straightforward way for us to discuss account specific information with you, securely send you electronic files, or securely receive electronic files from you. For more information, click here.