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We no longer offer new mortgages with National Counties Building Society, but if your mortgage is coming to an end, we can still offer you a new product under our award winning Family Building Society brand instead.  We’re part of one company based in Epsom in Surrey so you’ll experience our usual high standard of customer service from the same people.  We offer identical mortgage products that you’re used to, as well as some innovative and flexible products to meet the needs of the modern family across all generations.

THE MORTGAGE WILL BE SECURED ON YOUR HOME

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE

Click here to see how you can change to another product with Family Building Society.

Do you need our help?

If you already have a National Counties mortgage, please call our Mortgage Account Service Team on 03300 243412 where our customer representatives will be able to answer any queries you might have. We're open Monday to Friday: 8am to 5.30pm and Saturday: 9am to 12pm.

Alternatively if you would like us to contact you at a time of your choice please complete our call back request form.