About us
Welcome to National Counties
a safe home for your savings
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As a building society, National Counties is a mutual organisation, owned by its saving and borrowing members and thus not subject to Stock Market fluctuations;
- It is independent and not a subsidiary of any larger group;
- The majority of its funding (approximately 75%) is raised by deposits from individuals;
- Its financial strength, as measured by the capital ratio, is excellent and its conservative approach to lending means that it has very low mortgage arrears;
- National Counties is a member of the Financial Services Compensation Scheme, providing maximum protection for your savings.
Useful Information
Principal Office
Ebbisham House,
30 Church Street, Epsom
Surrey KT17 4NL
Counter Services
Ashley Square
Epsom
Surrey KT18 5DD
Tel: 01372 742211
Fax: 01372 745607
Email: info@ncbs.co.uk
Authorised and Regulated by the Financial Services Authority.
FSA Register No. 206080
www.fsa.gov.uk/register/
National Counties Building Society is committed to its independent development as a mutual organisation run for the benefit of its members. It is the UK's largest single office building society and from its Church Street, Epsom headquarters, the Society provides a first class professional service to over 50,000 customers throughout the UK. A branch in Ashley Square, part of Epsom's busy Shopping Centre, provides added convenience for customers living and working locally, though many new customers choose to open and operate their savings accounts by post or online.
The Society's efficiency enables it to offer highly attractive savings and mortgages and its products regularly appear in "Best Buy" tables published in the national press and other media. With Group Reserves of £110 million and Group Assets of £1,221 million at 31 December 2011, National Counties' Reserves Asset ratio of 8.65% is significantly higher than the average for the peer group based on 2010 results of 5.0% (source: KPMG Building Societies Database 2011). National Counties' reserves and tier 1 capital ratio of over 24% continue to provide much envied financial strength.
National Counties' conservative approach to lending means that each application is considered by a trained Underwriter, rather than being credit scored, with individual circumstances being taken into account. This approach has resulted in the Society experiencing a low level of default on its mortgages.
The Society's experienced and qualified staff strive to maintain the highest standards of customer service. An internal complaints procedure exists with ultimate recourse for dissatisfied customers to the Financial Ombudsman Service.
To find out more about the history of National Counties please click on the link below:
Financial Information and Annual General Meeting results
To view our Annual Report & Accounts please click on the relevant link below;
2011 Summary Financial Statement
2010 Annual Report & Accounts
2010 Summary Financial Statement
2009 Annual Report & Accounts
2009 Summary Financial Statement
2008 Summary Financial Statement
To view the votes cast at our last Annual General Meeting please click on the link below:
Annual General Meeting Results
Capital Requirements Directive - Pillar 3 Disclosures
Publication of the attached document is required under the Capital Requirements Directive as described within the introduction section of the document.
Pillar 3 Disclosure
About us
Authorised and Regulated by the Financial Services Authority. FSA Register Number: 206080
National Counties introduces its customers to Legal and General for advising on and arranging life assurances, pensions and investment products bearing Legal and General's name.