A safe home for your savings
30 Church Street, Epsom
Surrey KT17 4NL
Surrey KT18 5DD
Tel: 01372 742211
Fax: 01372 745607 firstname.lastname@example.org
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
Firm Reference No. 206080 www.fsa.gov.uk/register/
National Counties Building Society is committed to its status as a mutual organisation, run for the benefit of its Members. It is the UK's largest single office building society and, from its headquarters in Epsom, Surrey, the Society provides a professional service to over 50,000 customers throughout England and Wales.
Our range of savings products has recently been extended to include savings accounts which are available exclusively online and a transactional mobile app which can be used to manage accounts on the go.
Our mortgage products are designed to meet the different needs of our customers and are underwritten by a dedicated team of underwriters who look at each case on an individual basis. This conservative approach to lending has resulted in the Society experiencing a low level of default on its mortgages.
The Society's experienced and qualified staff strive to maintain the highest standards of customer service. An internal complaints procedure exists with ultimate recourse for dissatisfied customers to the Financial Ombudsman Service.
With Group Reserves of £110 million and Group Assets of £1,322 million at 31 December 2012, National Counties' Reserves Asset ratio of 8.36% is significantly higher than the average for the peer group based on 2011 results of 5.0% (source: KPMG Building Societies Database 2012). National Counties' reserves and core tier 1 capital ratio of 26% continue to provide much envied financial strength.
2012 Annual Report and Accounts
2011 Annual Report and Accounts
2011 Summary Financial Statement
2010 Annual Report and Accounts
2010 Summary Financial Statement
2009 Annual Report and Accounts
2009 Summary Financial Statement
2008 Annual Report and Accounts
2008 Summary Financial Statement
Annual General Meeting
Annual General Meeting Results
Capital Requirements Directive - Pillar 3 Disclosures
Publication of the attached document is required under the Capital Requirements Directive as described within the introduction section of the document.
Pillar 3 Disclosure