NCBS - National Counties Building Society
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About us

National Counties Principal Office

Welcome to National Counties

A safe home for your savings

  • As a building society, National Counties is a mutual organisation, owned by its saving and borrowing members and thus not subject to Stock Market fluctuations 
  • It is independent and not a subsidiary of any larger group
  • The majority of its funding (approximately 75%) is raised by deposits from individuals
  • Its financial strength, as measured by the capital ratio, is excellent and its conservative approach to lending means that it has very low mortgage arrears
  • National Counties is a member of the Financial Services Compensation Scheme, providing maximum protection for your savings.

Useful Information

Principal Office
Ebbisham House
30 Church Street, Epsom
Surrey KT17 4NL

Counter Services

Ashley Square
Surrey KT18 5DD

Tel: 01372 742211
Fax: 01372 745607


Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
Firm Reference No. 206080

National Counties Building Society is committed to its status as a mutual organisation, run for the benefit of its Members. It is the UK's largest single office building society and, from its headquarters in Epsom, Surrey, the Society provides a professional service to over 50,000 customers throughout England and Wales. 
Our mortgage products are designed to meet the different needs of our customers and are underwritten by a dedicated team of underwriters who look at each case on an individual basis. This conservative approach to lending has resulted in the Society experiencing a low level of default on its mortgages.

The Society's experienced and qualified staff strive to maintain the highest standards of customer service. An internal complaints procedure exists with ultimate recourse for dissatisfied customers to the Financial Ombudsman Service.

With Group Reserves of £113 million and Group Assets of £1,279 million at 31 December 2013, National Counties' Reserves Asset ratio of 8.8% is significantly higher than the average for the peer group based on 2012 results of 5.1% (source: KPMG Building Societies Database 2013). National Counties' reserves and core tier 1 capital ratio of 25% continue to provide much envied financial strength.

Financial Information
2013 Annual Report and Accounts
2013 Summary Financial Statement

2012 Annual Report and Accounts
2012 Summary Financial Statement

2011 Annual Report and Accounts
2011 Summary Financial Statement

2010 Annual Report and Accounts
2010 Summary Financial Statement

2009 Annual Report and Accounts
2009 Summary Financial Statement

2008 Annual Report and Accounts
2008 Summary Financial Statement

Annual General Meeting 2013
Annual General Meeting Results

Capital Requirements Directive - Pillar 3 Disclosures
Publication of the attached document is required under the Capital Requirements Directive as described within the introduction section of the document.
Pillar 3 Disclosure

Country by Country Reporting - 2013
Country by Country Reporting 2013

Society Rules, 2014 Edition
Society Rules, 2014 Edition

Society Memorandum, 1998 Edition
Society Memorandum, 1998 Edition

National Counties has recently launched the Family Building Society, specifically designed to help all generations of families across a wide set of financial offerings. The new building society has been set up to help tackle some of today's most pressing financial problems by offering a wider set of financial solutions than a traditional building society. Please have a look at our Family Building Society website.

National Counties will not be affected by the launch of the new building society and will continue to provide you with the same value for money savings accounts and mortgages with traditional principles of personal service.