A safe home for your savings
Principal OfficeEbbisham House 30 Church Street, EpsomSurrey KT17 4NL
Counter ServicesAshley SquareEpsomSurrey KT18 5DD
Tel: 01372 742211Fax: 01372 745607 firstname.lastname@example.org
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.Firm Reference No. 206080 www.fca.org.uk/register/
National Counties Building Society is committed to its status as a mutual organisation, run for the benefit of its Members. It is the UK's largest single office building society and, from its headquarters in Epsom, Surrey, the Society provides a professional service to over 50,000 customers throughout England and Wales. Our mortgage products are designed to meet the different needs of our customers and are underwritten by a dedicated team of underwriters who look at each case on an individual basis. This conservative approach to lending has resulted in the Society experiencing a low level of default on its mortgages.The Society's experienced and qualified staff strive to maintain the highest standards of customer service. An internal complaints procedure exists with ultimate recourse for dissatisfied customers to the Financial Ombudsman Service.With Group Reserves of £113 million and Group Assets of £1,279 million at 31 December 2013, National Counties' Reserves Asset ratio of 8.8% is significantly higher than the average for the peer group based on 2012 results of 5.1% (source: KPMG Building Societies Database 2013). National Counties' reserves and core tier 1 capital ratio of 25% continue to provide much envied financial strength. Financial Information2013 Annual Report and Accounts2013 Summary Financial Statement2012 Annual Report and Accounts2012 Summary Financial Statement2011 Annual Report and Accounts2011 Summary Financial Statement2010 Annual Report and Accounts2010 Summary Financial Statement2009 Annual Report and Accounts2009 Summary Financial Statement2008 Annual Report and Accounts2008 Summary Financial Statement
Annual General Meeting 2013Annual General Meeting ResultsCapital Requirements Directive - Pillar 3 DisclosuresPublication of the attached document is required under the Capital Requirements Directive as described within the introduction section of the document.Pillar 3 DisclosureCountry by Country Reporting - 2013Country by Country Reporting 2013
Society Rules, 2013 EditionSociety Rules, 2013 EditionSociety Memorandum, 1998 EditionSociety Memorandum, 1998 Edition
National Counties has recently launched the Family Building Society, specifically designed to help all generations of families across a wide set of financial offerings. The new building society has been set up to help tackle some of today's most pressing financial problems by offering a wider set of financial solutions than a traditional building society. Please have a look at our Family Building Society website.
National Counties will not be affected by the launch of the new building society and will continue to provide you with the same value for money savings accounts and mortgages with traditional principles of personal service.